Privacy by Default & by Design means that privacy protection is built into all Maileon’s processes and systems by default, and that it is and will remain central within the development of the platform.

Two-Factor Authentication (2FA) adds an extra layer of security by requiring a second authentication method, such as an SMS code or authenticator app, in addition to a password. In Maileon, it is possible to enable 2FA.

Single Sign-On (SSO) allows users to access multiple applications, including Maileon, with one set of login credentials. This increases ease of use and security.

ISO is an international information security standard that helps organisations manage and secure their data systems. Maileon is ISO 27001 certified.

GDPR stands for General Data Protection Regulation. Or in Dutch: Algemene Verordening Gegevensbescherming (AVG). GDPR, protects the privacy and personal data of EU citizens by imposing strict rules on organisations processing this data. It specifies how data may be collected, processed and stored.

Personal data refers to data/information that relates to a natural person. This includes names, addresses, dates of birth, telephone numbers, email addresses, IP addresses and even location data. In general, this is data that allows conclusions to be drawn about the individual identity of a person.

Anonymised tracking in Maileon allows you to collect campaign results without personal identification, ensuring privacy without missing out on valuable insights into results.

Since the ruling of 16 July 2020, the ECJ has declared the Privacy Shield agreement with the USA invalid. The Privacy Shield previously enabled the transfer of personal data from the EU to the USA. According to recent findings, however, information about European consumers on US servers is not sufficiently protected from access by US authorities and intelligence services.

With Maileon, you are always on the safe side with regard to GDPR and the Privacy Shield regulation. As a German company with German servers, Maileon offers you full security for your customer data. Your data protection is very important to us, so we guarantee a significantly higher level of security for personal data by exclusively using German servers. Avoid risks and rely on a data protection-optimised system that actively protects the security of your customer data. Choose Maileon and benefit from a data protection-compliant solution that offers you and your customers trust and security.

The users of a system can be managed with a rights & roles system. In addition to creating, editing and deleting user logins, there are other useful functions depending on the system or platform. Thanks to Maileon’s rights & roles system, administrators can flexibly create their own user roles with individual access or editing rights. Assign appropriate rights to colleagues and employees to grant the desired access to information and content that is relevant under data protection law.

The CSA is a project of the Association of the Internet Industry (eco) and the German Dialogue Marketing Association (DDV). It is committed to establishing quality standards in email marketing in order to increase the deliverability and reliability of emails. As a member of the CSA, Maileon is committed to adhering to strict guidelines and best practices in email marketing. This includes compliance with data protection regulations, avoiding spam and ensuring a high level of email deliverability. Certification by the CSA confirms that Maileon fulfils the high quality requirements and therefore enjoys the trust of Internet Service Providers (ISPs) and recipients alike. For Maileon customers, this membership means additional security and reliability for their email campaigns. They can be sure that their marketing emails will reach the inboxes of their target groups and comply with the applicable legal requirements. CSA membership thus emphasises Maileon’s commitment to professional and responsible email marketing.

Maileon is a proud member of eco – Association of the Internet Industry. This association is one of the largest and most influential organisations representing the interests of the Internet industry in Germany and Europe. Membership of eco offers Maileon numerous advantages. It provides access to an extensive network of industry experts and companies, promotes the exchange of knowledge and best practices and offers platforms for collaboration and innovation. In addition, eco is actively involved in shaping the political and legal framework of the digital economy, which is of great interest to Maileon. As a member of eco, Maileon is also able to participate in a wide range of events, working groups and initiatives aimed at promoting digitalisation in Germany and strengthening the competitiveness of the German Internet industry. These activities help Maileon to keep abreast of the latest technology and market developments and to continuously improve its services.

The ISPA is an association that represents the interests of Internet service providers in Austria and is committed to promoting a secure and fair Internet environment. Through its membership of ISPA, Maileon benefits from a network of experts and industry leaders working together to develop and improve the Internet infrastructure and services in Austria. This not only gives Maileon access to the latest technological developments and best practices, but also the opportunity to play an active role in shaping the legal and technical framework. The cooperation with ISPA underlines Maileon’s commitment to the highest quality and security standards in email marketing and demonstrates its endeavour to always act in accordance with current guidelines and regulations. This enables Maileon to offer its customers innovative and secure email marketing solutions that meet the highest standards.