Maileon SMTP Relay: elevate your email game
Ensure your emails hit the inbox every time with Maileon SMTP Relay. Our service offers reliable delivery, robust security, and seamless integration to enhance your transactional email processes.
What is SMTP Relay?
SMTP Relay is a powerful tool that enables automated, triggered emails for critical customer actions such as password resets, order confirmations, and notifications. This service is crucial as it ensures the timely and reliable delivery of essential messages, thereby enhancing customer experience and building trust.
What is Maileon SMTP Relay?
Maileon SMTP Relay is a secure, reliable, and scalable solution built for sending transactional emails with exceptional deliverability. Engineered on a robust cloud infrastructure, our SMTP solution takes the familiar protocol to the next level by incorporating advanced security, real-time analytics, and seamless integration with your existing marketing tools. Unlike typical email protocols, our solution offers transparent control, ensuring your emails get delivered quickly and efficiently while meeting all industry-standard authentication measures.
Features and benefits

Transparent pricing
We believe in clear, competitive pricing that scales with your business. Maileon SMTP Relay is available through a flexible, usage-based pricing model. Our pricing plans are designed to fit startups and large enterprises alike, ensuring you only pay for what you use. For an estimation, check out our pricing chart or for a more exact estimation speak directly with our sales team.

Benefits for different teams
Our SMTP Relay empowers your teams with seamless communication. Customer Care can reliably send critical updates like password resets and order changes, while the sales team can enhance trust with timely order and shipping notifications. Meanwhile, marketing can craft personalised messages that reinforce your brand with dynamic designs. It’s all about keeping your communication smooth and professional across the board.
Frequently asked questions
Our SMTP Relay uses SMTP(S) with TLS encryption to ensure secure message transmission. It integrates support for SPF, DKIM, and DMARC, maintaining a high sender reputation. The service is compatible with popular CRM systems and marketing platforms, offering both API and direct SMTP relay options for a custom setup tailored to your technical requirements. Built on a resilient cloud-based infrastructure, it is optimised for high throughput and low latency, ensuring rapid email delivery.
We pride ourselves on offering comprehensive support and documentation. Our dedicated customer support team is available via live chat, email, and phone to assist with any technical queries or setup challenges. Additionally, our extensive documentation includes detailed guides, configuration manuals, and a robust FAQ section to help you troubleshoot quickly and efficiently.
While both the REST API and SMTP Relay enable email submission, they serve different use cases. The API offers advanced control, allowing programmatic management of emails with features like detailed tracking, metadata, and status retrieval. In contrast, SMTP Relay provides a simpler method for email submission, utilising standard headers for personalisation and tracking.
Transactional emails are automated messages triggered by user actions, such as registration or purchase confirmation. They play a vital role in enhancing customer experience, building trust, and delivering critical information promptly.
This service is specifically designed for transactional emails only. For marketing campaigns, we recommend using our dedicated email marketing automation platform.
We employ sophisticated techniques to filter out artificial opens caused by iOS 15 Mail Privacy Protection and similar bots. While our detection methods are continuously enhanced, no system can guarantee 100% accuracy in filtering automated opens.

Ready to transform your email delivery?
Experience the reliability and power of Maileon SMTP Relay for your transactional emails. Get in touch to discuss your requirements and get started with a solution tailored to your business.